Information worth knowing
All apartment prices quoted are per apartment and day excluding the one-time final cleaning and the local tax of € 2.50 per person and day (from the age of 15).
A deposit of 20% is due for your stay by bank transfer.
Check-In & Check-Out:
Registration and check-in are possible from 4 p.m. on the day of arrival.
On the day of departure, we ask you to vacate your apartment by 10:00 a.m. If you want to use your apartment longer than 10:00 a.m., this is possible at an additional cost, subject to availability and consultation with the reception.
We prefer to accept your payment in cash,
by debit card or transfer to our account.
Bank details: IBAN: AT60 2050 6077 0008 2246 BIC: SPKUAT22XXX
Credit cards: MasterCard & Visa Card
Animals are not allowed in our house. We ask for your understanding.
Non-smoking house: There is a general ban on smoking in all rooms in the apartment house.
Do you have any questions or requests?
Please do not hesitate to contact us!
Use our chat function or contact us by email or phone:
| +43 5333/5471
General cancellation conditions
Up to 1 month before arrival: free cancellation possible
Cancellation from 1 month before arrival: 50% cancellation fee of the total price
In the event of no-show / early departure or cancellation on the day of arrival, the entire price of the stay will be charged.
Adjusted cancellation conditions for winter 2020/2021
We have adjusted our booking conditions for you due to the current development of the corona pandemic, which is very difficult to assess. Book now and make flexible decisions later!
- These conditions also apply to bookings that have already been made -
Valid for bookings with travel date from 06.12.2020 - 11.04.2021:
Up to 48 hours before arrival: free cancellation possible
In the case of cancellation in the 48 hours before arrival: cancellation fee of 100% of the room price
In the event of no-show / early departure, the entire price of the stay will be charged.
Free cancellation up to the day of arrival when the border closes, entry ban into the Wilder Kaiser region or exit ban from the home community
Free cancellation in the event of a travel warning from the responsible ministry for the holiday destination in the Wilder Kaiser region
Money-back guarantee: In the case of free cancellations, you will be reimbursed your deposit within 7 working days
Free replacement accommodation in the Wilder Kaiser region should you test positive on site